I’m an Executive Director of Product Design at The New York Times.

I lead a Product Design group that is responsible for the subscription journey and internal platforms.

The Growth part of my group is constantly iterating and innovating on moments throughout the subscription journey, which is essential for reaching 15 million subscribers by 2027. We elucidate our subscription offerings to our readers, persuade them of the value of our subscriptions, make it easy for them to pay, and help them manage and cancel their subscriptions.

The Platforms part of my group creates capabilities, such as a centralized identity service and messaging, that enable feature teams to quickly innovate across all NYT products while upholding a cohesive and high quality user experience. We design internal tools and processes that reduce undifferentiated work and deliver insights more quickly for internal users across the organization.

Effective and empathetic design management plays a vital role in both building innovative products and creating diverse and inclusive workplaces. At The Times, I'm particularly proud of how I've evolved design management as a practice and scaled the team with systems and processes that support career growth and development.

I’m available for:

  • speaking engagements and panels

  • peer-to-peer conversation about Design leadership

  • community events

Topics I speak about:

  • innovating the subscription experience

  • How Product Design can make an impact on platform/technical teams

  • connecting strategy to the shape of your team

  • creating hiring and recruiting processes that support diversity, equity and inclusion

  • scaling design teams, sustainably

  • Great, I just became a design manager! Now what?!

  • Product Design, quality and team culture